POSITION: HOUSE SUPERVISOR (this is a live in position) 



START DATE: 1 December 2023 

Main Purpose: To supervise the support given to patients and their parents/caregivers at the CHOC House, manage the house and its facilities and liaise with the Psychosocial Staff. 


  1. Supervision of House staff To ensure that all contracts are signed by both house and casual staff where needed and that staff are aware of the applicable policies and procedures relevant to accommodation. 
  2. To develop monthly timetable for weekend shifts of relief staff at the CHOC House. 
  3. To oversee leave of staff and ensure appropriate plans have been put in place to ensure the daily running of the house. 
  4. To submit accurate overtime/relief sheets on time to the Regional Manager. 
  5. To ensure that the house staff are performing their tasks and responsibilities and report any issues to the Regional Manager. 
  6. CHOC House To supervise patient admissions to the house in conjunction with the relevant hospital and CHOC staff. 
  7. To ensure that the CHOC house policy and house admission rules are adhered to. 
  8. To supervise the effective day-to-day running of the house. 
  9. To support and assist the children and caregivers where required. 
  10. To plan a weekly menu, and that nutrition meals for the children and parents/caregivers is prepared by the House Support Assistant and in her absence the House Supervisor. 
  11. To oversee maintenance issues at the CHOC House and to ensure that problems are being recorded and fixed timeously. 
  12. To ensure a clean, safe, and tidy garden and vehicles. 
  13. To transport children and parents to and from treatment centre as and when required 
  14. To assist patients and their parents/caregivers with their return-home requirements, as well as any arrangements that need to be made for various procedures of the child. 
  15. To be available for emergencies on a 24-hour basis when on duty. 
  16. To hold weekly meetings with the parents staying at the house and submit the minutes timeously to the Regional Manager. 
  17. To meet regularly with house staff to iron out any challenges. 
  18. To ensure that the donation storeroom is kept neat. 
  19. To ensure that house inventories are kept up to date. 
  20. To oversee the food storeroom, check expiration dates and to update the food inventory timeously. 
  21. To ensure compliance with all Health and Safety aspects at the House. 
  22. To accept in-kind donations relevant to the house as per the region’s GIK process in conjunction with the Regional Coordinator. 
  23. To ensure that the GIK record form of received donations is submitted to the Regional Administrator to proceed with the thank you letters. 
  24. To arrange weekly interactive programme for the children and their caregivers who are staying at the house and to be actively engaging with the house occupants. 
  25. To arrange skill workshops to be done with the parents. 
  26. To arrange house volunteers to do activities with the children. 
  27. To plan and arrange outings for parents and children with the permission obtained from the Paediatric Oncology Unit. 
  28. To ensure the house and garden is always in a well-presented condition for visitors show around. 
  29. Weekly or monthly grocery shopping 
  30. Prepare once a week RC morning tea sandwiches 
  31. Report incidents to RM 
  • Events and Function 
  • To assist in organising any event as requested 
  • To buy refreshments or food for events or office meetings 
  • To prepare the boardroom for upcoming meetings with visitors. 
  1. Finances and Administration To maintain financial record keeping regarding the House purchases. 
  2. To administer transport funds. 
  3. To assist with recording of donations in kind that is received at the office. 
  4. To regularly update the house occupant’s information to the Accommodation service on Salesforce. 
  5. To compile statistical records of bed occupancy, vehicle reports and submit to the Regional Manager and Regional Coordinator. 
  6. To coordinate volunteer and/or donor visits to the CHOC House 
  7. To coordinate all meetings in terms of logistics and catering at the CHOC House. 
  8. To maintain the asset, register for the House. 
  9. To assist with CHOC programmes as requested by the Regional Manager. 

Qualification: Minimum of Grade 12 and a qualification as a Social Auxiliary Worker or as a Child and Youth Care Worker will be an advantage 

Experience: Minimum of 2years Experience in caring for people compromised by illness, previous experience as a House Supervisor/Mother would be an advantage. 

Additional Training: Above average computer literacy (MS Office) + CRM database and good administrative skills as well as CPR and/or first aid. 






Main Purpose: 

The purpose of the HR Generalist function is primarily focused on offering administrative support to the Human Resources Manager, in all functions of the Human Resources Department within the company. 


Recruitment and Selection: 

  • Source the best advertising platform for various vacant positions 
  • Assist in posting advertisements for vacant positions. 
  • Conduct administrative duties for the HR Manager in screening CV’s and applications, setting up interviews, appointments, and the logistics thereof. 
  • Ensure that the relevant Hiring Manager has completed the interview questionnaire and it’s approved by the HR Manager. 
  • Prepare interview packs for the interview panel. 

Induction & On Boarding 

  • Welcome packs are prepared in time for the new employee. 
  • Ensure that all the necessary resources are in place for new employee’s first day. 
  • An induction program/plan is coordinated with the relevant managers, and the relevant staff. 
  • induction have been booked. 
  • Ensure that the induction checklist is completed and filed in the staff file. 
  • Payroll processing 
  • Payroll administration on the VIP Payroll system. This includes the entire cycle of payroll processing from 
  • capturing of new employees, leave and terminations. 
  • Processing of payments and generating reports for payments. e.g. To third parties. 
  • Timeous and accurate collection of data for all new employees. 
  • Liaise with staff regarding pay queries. 
  • Electronic and manual filing of related documents. 
  • Ensure that filing of staff information is up to date and comply with the quality system. 
  • Maintain a proper document control system. 
  • Archive month-end files and reports for previous tax year. 
  • Keep abreast with company policies and tax legislations that impact on remuneration. 
  • Assist with month-end reporting. 

Health and Safety 

  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year. 
  • Participate in safety forums created by the company for example safety meetings and safety talks. 
  • Report all safety incidents to the relevant people. 
  • Discuss all safety incidents. 
  • Follow-up on any activities assigned through safety meeting/committee/representative/management. 
  • Attend safety education and refresher programs. 
  • Comply with safety policies and procedures at the workplace. 
  • Distribute safety information as and when required. 
  • Annual statutory reporting (Return on Earnings ) 

Human Resource General Administration: 

  • Provide data and prepare all relevant HR correspondence, documents and or/reports as and when required. 
  • Deal with enquiries, requests, and queries timeously and escalate to HRM if necessary. 
  • Assist with the maintenance and development of policies and procedures. 
  • Check and keep track of the attendance register. 
  • Prepare all payment requisitions relevant for the HR Department, and ensure they are paid on time. 
  • Assist the HRM to prepare for annual payroll audit. 
  • As and when needed source training quotes for staff training. 
  • Update all relevant HR documentation. 
  • Prepare for and attend all HR related meetings as and when necessary, e.g. EE Meeting 
  • Take minutes and distribute minutes to all parties involved. 
  • As and when required complete all UIF documents. 
  • Coordinate employee wellness, engagement initiatives and related events. 


Any recognised HR related qualification (bachelor’s degree or National Diploma) 


A minimum of 3-5 years’ working experience in an HR environment performing full generalist function, A full understanding of HR practices and best practice, exposure to BCEA, LRA, OHS, EE and POPI Act 

Payroll System

A sound working knowledge and experience of at least one well known payroll system, preferably Sage Payroll Professional and Sage Self Service. 


Administrative Proficiency: 

  • • Prior experience in an administrative role, particularly in HR, is preferred. This experience should demonstrate the candidate’s ability to handle administrative duties effectively. 
  • • Organisational Skills: Ability to manage tasks, documents, and schedules efficiently. 
  • • Time Management: Capacity to prioritise tasks and meet deadlines. 
  • • Attention to Detail: Commitment to accuracy in data entry, record-keeping, and document preparation. 
  • • Record Maintenance: Skill in maintaining accurate employee records and HR documentation. 
  • • Multitasking: Capability to handle multiple tasks simultaneously. 


  • • Verbal Communication: Effective oral communication for interacting with employees and external contacts. 
  • • Written Communication: Clear and concise writing for emails, reports, and documentation. 
  • • Listening Skills: Ability to understand and respond to inquiries and concerns. 


  • • Basic HR Understanding: Familiarity with HR policies, procedures, and compliance requirements. 
  • • Regulatory Knowledge: awareness of employment laws and regulations 


  • • MS Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook for document creation and data management. 


  • • Ethical Behaviour: Commitment to maintaining the confidentiality of sensitive HR information. 


  • • Service Orientation: A focus on providing excellent service to employees and candidates. 


  • • Analytical Skills: Ability to analyse information and make informed decisions. 
  • • Solution-Oriented: A proactive approach to resolving HR-related issues. 


  • • Team Player: Willingness to collaborate with HR team members and other departments. 
  • • Interpersonal Skills: Ability to build positive working relationships. 


  • • Flexibility: Readiness to adapt to changing HR processes, policies, and technologies. 


  • • Candidate and Employee Focus: Prioritising the needs of candidates and employees and providing helpful assistance. 
  • • Problem Identification: The ability to recognise potential HR issues or trends that may require attention. 
  • • Cultural Competence: Understanding and respect for diverse backgrounds and perspectives in the workplace. 
  • • Initiative: A proactive approach to identifying tasks and responsibilities and taking the lead in completing them. 
  • • Conflict Resolution: Skill in managing and de-escalating interpersonal conflicts or HR-related issues. 
  • • Professionalism: Maintaining a professional demeanour, appearance, and conduct in all interactions. 
  • • Continuous Learning: A commitment to staying updated on HR best practices and trends. 
  • • Dependability: Consistently meeting work commitments and expectations. 

To apply submit your CV with the names and contact details of at least 3 recent referees as well as the supporting documentation to [email protected] no later than 9 November, A covering letter detailing your specific interest in and skills applicable for the position 

NR Regional Coordinator Position

START DATE: 01 May 2021 

MAIN PURPOSE: To coordinate and provide the necessary administrative, financial and database that also include support of fundraising initiatives where needed. Together with the members of the Northern Region team, to take CHOC’s work forward by maintaining an effective and well-organised regional office. The incumbent’s job description is not limited to the following.


 Administrative Duties:

  • Provide office administrative assistance
  • Keep the database and coordination of documentation up to date.
  • Check daily all incoming e-mails, to distribute as necessary and take action on those responsible for.
  • Take minutes of staff meetings, and send draft for RM’s approval and distribute when approved
  • Maintain a staff register
  • Ensure that all papers are filed appropriately and to maintain staff files
  • Collate and update Salesforce data
  • Calculate monthly savings on donations received and submit to head office
  • To carry out stock control once a month and inventory preparation for RM once a year
  • Ensure electronic equipment are in working order. This includes the fax; telephone; printer
  • Accurate stock control is done once a month and inventory preparation for RM once a year. Clean audit at all times.
  • CRM data were accurately collated on Salesforce.

 Financial Duties:

  • Undertake the day-to-day financial work and loading on Fraxion.
  • Receive all cash donations, issue receipts, and prepare thank you letters
  • Receive and record sales revenue, issues receipts and secure safety of revenue
  • Maintain the petty cash books and arrange for monies to be banked as necessary.
  • To distribute and record the Transport and Bereavement Funds to parent/care-givers
  • To prepare cashbook and cash flow report monthly for the RM to be checked and then submitted to Head Office
  • Manage the counting of tin monies
  • Manage the jumble sale
  • The cashbook and PC is collated monthly for Northern Region
  • Manage office supplies and equipment and undertake stock control and co-ordinate inventories

 Support Programs, Marketing and Awareness Events:

  • Provide assistance with CHOC’s support programs
  • Assist with the participation of national campaign at regional level by ensuring the campaign plan (that was drawn up with RM input) is implemented. Assist with any enquiries surrounding the event/campaign.
  • Assist with the public relations tasks to promote the event or campaign as per PR plan drawn up with RM input;
  • Assist with fundraising and awareness events
  • Assist with identifying potential donors and other stakeholders.
  • Undertake Salesforce input
  • Order and distribute branding material.


Qualification: Grade 12 with an administration, finance and office management related qualification.

Experience and skills:

  • At least 5 years’ experience in general administration and book keeping preferably in the NGO
  • High computer literacy, particularly in MS Office; and preferably in database systems (CRM),
  • Excellent verbal and written communication skills in English is essential, as well as fluency in English and Afrikaans.
  • Strong administration, organizational and coordination skills.
  • Good with figures and a basic understanding of accounting, financial management and reporting.
  • A valid unendorsed South African driver’s license is essential.


  • A team player who also works well independently
  • A strong work ethic; accuracy; accountability; honesty & integrity; a master at time management; good interpersonal skills; strong alignment with CHOC’s mission and values; radiate professionalism; A highly motivated individual with a willingness to take initiative and responsibility.

Salary in the range of R180 000 – R204 000 per annum, CHOC makes a contribution towards a pension fund and medical aid after a successful probationary period.

To apply submit your application together with supporting documents with the names and contact details of at least three recent referees to reach [email protected] (subject line state: NR REGIONAL COORDINATOR) no later than 19TH March 2021:

A different type of Isolation

A Different Kind of Isolation | CHOC Survivor Parent Story

A different type of Isolation

A Different Kind of Isolation | CHOC Survivor Parent Story

In isolation yet again, but this time with the whole world having a greater understanding of what it’s like to live with an ever-present uncertainty, panic and fear. Seth (7) fought Leukemia for 3 years (a cancer of the white blood cells, which are the cells that help fight infection), completing his treatment 8 months ago.

What many people don’t know is that post-chemo, the body’s immune system is still repairing itself. Vaccinations which are the most important tool to prevent infectious diseases, may also have their  efficacy impacted due to chemotherapy; which is an induced immune suppressor. This paints a pretty scary picture with the introduction of COVID-19, and more so for those still in the fight. Many children are severely at risk with the need to still receive treatment within environments that present possible exposure, and with the limitations of lockdown, the necessary support and care to children, teens and families in need is also compromised.

From our family to yours, we appeal to you to please open your hearts and support CHOC Childhood Cancer foundation so they can continue to offer their life saving services; including the psychosocial support required in an ever changing and emotional climate. #StayHome.

Melissa Kruger

The reality for families facing childhood cancer

CHOC Taryn Ulster Story

The reality for families facing childhood cancer during a world wide pandemic

CHOC Taryn Ulster Story

Craig is in remission and has been for a while and so he isn’t at any more risk than anyone else as far as Covid-19 goes… As a coping mechanism I didn’t really allow myself to think about what if this had happened then? What kind of state would we have found ourselves in? But that’s just it, isn’t it? There are families like that right now…

I was just scrolling through my google Photos album and I saw a memory from two years ago come up and I found myself in tears…

As I clicked on it, it took me right back there, right back to Craig with no hair or eyebrows, while externally he was just a skinny little bald boy with no eyebrows or eyelashes, but almost always smiling, even when on paper his results showed that he shouldn’t “look” so happy and fine, internally there was so much more going on, a port-o-cath in his chest, just under the skin, but all you saw was a little pipe, that same little pipe that fed chemotherapy straight to his main artery, to his heart and pumped through his body. He basically had no immune system or much to speak of anyway, he often had low platelets, low white cell count and more, in a normal white cell range of 6.00 – 16.00 his was 0.18, in a normal platelet range of 180 – 440 his was 17 (this is an example of one of his actual lab reports). My point is, that even though he is fine now and his immune system is that of any child his age, pretty darn great actually since he almost never gets sick, there are so many more “Craigs from two years ago” out there, now, and to make childhood cancer and chemotherapy even more daunting, it’s during this terrifying Covid-19 Pandemic.

Realising that now as I scrolled through the pictures brought me to tears, thinking about all the little boys and girls in treatment with often severely compromised immune systems, right now, during Covid-19 pandemic, it terrifies me to even think about it. If this had happened two years ago, what would that have meant for us? It probably would’ve meant that I would be in lockdown at home, 7-8 months pregnant and with my two other kids while Jonathan was with Craig at the hospital for 5 weeks 24/7 instead of only 3-5 days at a time, and I wouldn’t be allowed to even visit. If you know a little about our story and Craig’s journey then you’d know that Craig was very attached to Jonathan, daddy was his world and mommy existed in it, he never called for me when he needed comforting, he called for daddy, we had our special moments but daddy was number one, because his baby brother Joel was still breastfeeding and I was pregnant. Jonathan always stayed overnight and I stayed during the day while Jonathan went to work, it really did work out that it was that way because I would’ve been heartbroken if Craig cried for me and I honestly couldn’t stay overnight with him, considering, so it really was a blessing that it worked for us that way. But if it was with this virus and lockdown, it would’ve meant that none of us would see Craig or Jonathan for the duration. That said, even then, two years ago, without Covid-19, social distancing and the National Lockdown, our family was in our own Lockdown anyway. We couldn’t go to malls, indoor play centres, church or crowded spaces and he missed several birthday party invitations too, it was too high risk for Craig because his body would potentially not be able to handle getting even the simple flu. Emotionally it took its toll, praying we had been cautious enough so that he didn’t pick up any colds or flu, a simple cough lingered far longer than we’d liked and took a lot more antibiotics than we’d like to have administered to get rid of it. Now, with this super flu virus plaquing the world it is so much more scary for someone with cancer, that fear and anxiety that some of us are living with during Covid-19, I’m sure is so much harder to bear when you have a child with basically no immune system, that you’re worrying about. Yet, that is exactly what some families are facing, on top of something as horrid as childhood cancer and chemotherapy, now the threat of Corona Virus is added to it too. But, it’s happening, and it’s for those children and those families that we all need to just stay home and stop the spread of Covid-19.

Now that I’ve put a face and family to what is happening to so many right now, doesn’t it just hit you a little harder? Make it a little more “real”? Because that is a reality for families facing childhood cancer right now, they just don’t have the platform to share it. But I do, and so I’m sharing this here now to make all of you aware of those children and families. Thanks to organisations like CHOC who make their situations a little easier, take the stress off just a little, and make life a little better to handle through the support during their family’s childhood cancer battle.

Taryn Ulster

Psychosocial Support

Caring for yourself while on cancer treatment

The children and teenagers CHOC serves are amongst the most vulnerable during the Covid-19 pandemic. Their families are also effected emotionally and have their own fears and concerns.

If you are affected by childhood cancer and need psychosocial or practical support please know that CHOC is here for you. Please complete the form. One of our CHOC social workers will be in contact with you to see how we can provide assistance or make an appropriate referral. Please also share with any families you know who may need assistance.