POSITION: HOUSE SUPERVISOR (this is a live in position) 


To supervise the support given to patients and their parents/caregivers at the CHOC House, manage the house and its facilities and liaise with the Psychosocial Staff. 

  • Supervision of House staff
    • To ensure that all contracts are signed by both house and casual staff where needed and that staff are aware of the applicable policies and procedures relevant to accommodation. 
    • To develop monthly timetable for weekend shifts of relief staff at the CHOC House. 
    • To oversee leave of staff and ensure appropriate plans have been put in place to ensure the daily running of the house. 
    • To submit accurate overtime/relief sheets on time to the Regional Manager. 
    • To ensure that the house staff are performing their tasks and responsibilities and report any issues to the Regional Manager. 
  • CHOC House
    • To supervise patient admissions to the house in conjunction with the relevant hospital and CHOC staff. 
    • To ensure that the CHOC house policy and house admission rules are adhered to. 
    • To supervise the effective day-to-day running of the house. 
    • To support and assist the children and caregivers where required. 
    • To plan a weekly menu, and that nutrition meals for the children and parents/caregivers is prepared by the House Support Assistant and in her absence the House Supervisor. 
    • To oversee maintenance issues at the CHOC House and to ensure that problems are being recorded and fixed timeously. 
    • To ensure a clean, safe, and tidy garden and vehicles. 
    • To transport children and parents to and from treatment centre as and when required 
    • To assist patients and their parents/caregivers with their return-home requirements, as well as any arrangements that need to be made for various procedures of the child. 
    • To be available for emergencies on a 24-hour basis when on duty. 
    • To hold weekly meetings with the parents staying at the house and submit the minutes timeously to the Regional Manager. 
    • To meet regularly with house staff to iron out any challenges. 
    • To ensure that the donation storeroom is kept neat. 
    • To ensure that house inventories are kept up to date. 
    • To oversee the food storeroom, check expiration dates and to update the food inventory timeously. 
    • To ensure compliance with all Health and Safety aspects at the House. 
    • To accept in-kind donations relevant to the house as per the region’s GIK process in conjunction with the Regional Coordinator. 
    • To ensure that the GIK record form of received donations is submitted to the Regional Administrator to proceed with the thank you letters. 
    • To arrange weekly interactive programme for the children and their caregivers who are staying at the house and to be actively engaging with the house occupants. 
    • To arrange skill workshops to be done with the parents. 
    • To arrange house volunteers to do activities with the children. 
    • To plan and arrange outings for parents and children with the permission obtained from the Paediatric Oncology Unit. 
    • To ensure the house and garden is always in a well-presented condition for visitors show around. 
    • Weekly or monthly grocery shopping 
    • Prepare once a week RC morning tea sandwiches 
    • Report incidents to RM 
  • Events and Function 
    • To assist in organising any event as requested 
    • To buy refreshments or food for events or office meetings 
    • To prepare the boardroom for upcoming meetings with visitors. 
  • Finances and Administration
    • To maintain financial record keeping regarding the House purchases. 
    • To administer transport funds. 
    • To assist with recording of donations in kind that is received at the office. 
    • To regularly update the house occupant’s information to the Accommodation service on Salesforce. 
    • To compile statistical records of bed occupancy, vehicle reports and submit to the Regional Manager and Regional Coordinator. 
    • To coordinate volunteer and/or donor visits to the CHOC House 
    • To coordinate all meetings in terms of logistics and catering at the CHOC House. 
    • To maintain the asset, register for the House. 
    • To assist with CHOC programmes as requested by the Regional Manager. 

Qualification: Minimum of Grade 12 and a qualification as a Social Auxiliary Worker or as a Child and Youth Care Worker will be an advantage 

Experience: Minimum of 2years Experience in caring for people compromised by illness, previous experience as a House Supervisor/Mother would be an advantage. 

Additional Training: Above average computer literacy (MS Office) + CRM database and good administrative skills as well as CPR and/or first aid. Private and Confidential 

Skills and Attributes: Maturity, stress tolerance, compassion, empathy, patience, discretion yet assertive, be comfortable in working with people compromised by illness and affected by illness, proactive, a high level of integrity, be highly motivated with a willingness to take initiative and responsibility. 

Recommendation: Experience of working with children and their families compromised by life threatening illnesses or other life traumas, as well as experience in a supervisory role. 

Language Proficiency: Fluency in English and a good understanding of other African languages especially Xhosa & Afrikaans 

Other: A valid unendorsed South African driver’s license C10 with a PDP license and over 3years driving experience. 

Salary in the range of R90 000 – R98 400 per annum CHOC contributes towards a pension fund and medical aid after a successful probationary period. 

To apply submit your CV with the names and contact details of at least 3 recent referees as well as the following documentation to reach the HR Coordinator at [email protected] no later than 5th July 2024: PLEASE USE PE HOUSESUPERVISOR on the subject line. 

  • Certified copy of your identity document/passport 
  • Certified copy of your driver’s licence 
  • Certified copy of your degree certificate/academic record 

If you have not received a response by close of business 12 July 2024 consider your application unsuccessful. 



Purpose of Position

To raise funds through individuals, corporates, individuals and SMME’s

Key Areas of Responsibilities:


• Research and identify potential donors from a variety of sources, including but not limited to: the corporate sector, smme’s, individuals and community organisations both nationally and internationally.
• Contact potential donors to discuss funding opportunities and liaise with the Business Development Manager regarding these potential opportunities.


• Keep records of all fundraising income and expenditure and report these monthly to finance department.
• Provide monthly status report that is accurate and timeous to Business Development Manager on activities.
• Together with the BDU manager compile the budgets and ongoing review.
• Monitoring of monthly income
• Drafting of budget is realistic and aligns with the fundraising plan.
• Adherence to policies and procedures.
• Proposals must be aligned to CHOC’s programmes as well as what the donor wants to donate.
• The proposals must have accurate information and valid statistics.
• Meet monthly, quarterly and yearly budgets.Private and Confidential

Proposal Development

• In consultation with the Business Development Manager, identify key priority areas for funding.
• Gather proposal information by identifying sources of information, i.e., management team, programme staff, existing materials/resources.
• Together with the BDU manager write high-quality national specific proposals, concepts and applications focusing on CHOC core programmes.
• Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, review, approval and submission.
• Write email appeals that focus on end of tax year giving, securing funds from SMMEs, including appeal for corporate debit orders.

Relationship Building

• Manage donor relationship on approval of funding and/or receipt of funds.
• Provide external stakeholders with relevant and comprehensive information timeously on the organisation.
• Through continued relationship building ensure that Donors choose CHOC as their preferred charity of choice to donate.
• Continued support or ‘’check in’’ with the donor.
• Offer donor personal touch (birthdays, anniversaries etc)
• Keep donors informed with any changes relevant within the organisation.
• Keep communication lines open.

Donor reporting

• Keep a schedule of donor reports in terms of narrative and financial requirements and deadlines for submission of reports.
• Ensure that these are communicated with the Finance & Administration Manager and the BDU Manager.
• Ensure reports are in-line with contractual agreements.
• Ensure timeously report submission directly to the respective donor.

Administration and Reporting

• Ensure that a donor pipeline is recorded on Salesforce, including but not limited to, leads resulting from research, communications with prospective/new donors, proposal submitted and the status of these proposals.
• Keep record of all proposals written and submitted.
• Provide monthly pipeline report to Business Development Manager.

Qualification, experience & knowledge

• At least 4 years of proven marketing experience
• Proven 3 years’ experience in proposal writing in a non-profit organisation.
• Experience in writing fundraising proposals aimed at corporates and SMME’s
• Experience in working with organisational budgets and consolidating these into programme specific budgets for funding proposals/applications.
• Experience in drafting reports for donors in line with contractual agreements.Private and Confidential
• Experience in working with donor databases. Experience in using Salesforce will be advantageous.
• Strong written communication skills with the ability to write clear, structured, articulate and persuasive proposals.
• Strong editing skills.
• Knowledge of basic fundraising techniques and strategies.
• High proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).

Professional skills and Personal attributes

• Proven ability in building rapport quickly with a diverse range of people.
• Creativity and the ability to develop new ways to inspire people about an organisation’s work.
• Ability to work well under pressure and to handle rejection.
• Ability to transfer skills and knowledge to others.
• Attention to detail.
• Ability to meet deadlines.
• Motivated self-starter with the ability to work independently.
• Ambitious, results orientated and able to work in a target driven environment
• Reliable and mature.

Language Proficiency

• Fluency in English

Salary in the range of R276 000 – R324 000 per annum CHOC contributes towards a pension fund and medical aid after a successful probationary period.

To apply submit your CV with the names and contact details of at least 3 recent referees as well as the following documentation to reach the HR Coordinator at [email protected] no later than 31 May 2024:
Please use BDU FUNDRAISER on the subject line

• Certified copy of your identity document/passport
• Certified copy of your driver’s licence
• Certified copy of your degree certificate/academic record

If you have not received a response by close of business 7 June 2024 consider your application unsuccessful.